New Condo Problem and Owner Exception Request Forms
Posted on: October 7, 2025 in: OLCA News Tagged: Board & Committees, Buildings & Grounds, OLCA Website
To simplify the process when condo owners experience problems, a new Condo Problem Submission Form has been created replacing the old Work Order Request Form. This Condo Problem Submission Form should be submitted when owners notice a landscape or building problem, or a problem around your building or complex.
Examples include issues with any of the following:
- Tree, bush, lawn, garden
- Irrigation, heads, sprinklers
- Building trim, bricks, soffit, bib
- Driveway, sidewalk, cobble rocks, street
- Roof, gutter, vents
The form allows owners to include a description of the issue and provides an opportunity to offer a solution. Completed forms should be emailed to the Building & Grounds Committee and the Overlook Lakes Office You can also drop off hard copies at the Overlook Lakes Office, 8601 Westlake Dr. A response will be to you within a week.
In addition a new Owner Exception Request Form has been created replacing the Common Elements Request Form. The Owner Exception Request Form should be used when owners are asking for permission to do something outside of the normal condo rules.
For example, owners may place pots, flags, statues, and other decorative items on their patio, balcony or sidewalks and garden areas per our condo rules. See Rules of the Association. Limited in-garden planting by owners around buildings and the complex, or other exceptions to our condo rules, are allowed only after receiving written approval and evaluation by association management of your specific request and its location. Please submit the Owner Exception Request Form and provide a detailed description (what you’d like to do and where you’d like to do it) of your request.
Email completed forms to the Buildings & Grounds Committee . You can also drop off hard copies at the Overlook Lakes office, 8601 Westlake Dr. Please do not email or call board members, committee members, or volunteers. A response will be to you within a week.
We’re all neighbors and volunteers, thank you for helping to keep Overlook Lakes Condos landscape healthy and beautiful!